Password Reset - Jacksonville College

IT Support

Submit a help ticket and our IT team will assist you with your login issues.

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Fill out the form below and we'll assist you

Personal Email Address *

We'll send updates to this email since you may not have access to your school email

Jacksonville College Email (if known)

@jacksonville-college.edu

Enter only your username (the part before @jacksonville-college.edu)

Full Name *

Student ID (if known)

What are you having trouble accessing? *

JagMail (Email) Empower (Student Portal) Moodle (Learning Management) Other / Not Sure

Additional Information (optional)

Our IT team typically responds within 24 hours during business days.